https://www.meetschmitt.com/new-gallery daily 0.75 2017-12-13 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508459251178-GE3YLDEHVCFZQ886JQWU/1250px+x+800px+%E2%80%93+green2.png Book Thumbnails https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457826505-116HQ3PH8NTL6YWZRU2Z/Customer+Experience+Management.jpg Book Thumbnails - Customer Experience Management SCHMITT demonstrates how any organization can use customer experience management (CEM) to spur growth, increase revenues, and transform the company image and its brands. This revolutionary guide introduces the five-step CEM process that you can use to connect with your customers at every touch-point. Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457826881-V34R4A9ZELAP81O661MD/Experiential+Marketing.jpg Book Thumbnails - Experiential Marketing, how to get companies to sense, feel, think, act, and relate to your company and brands SCHMITT's classic work that launched the experiential marketing revolution. This book demonstrates how managers can create experiences for their customers through sensory, affective and creative associations as well as lifestyle and social identity campaigns. Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457825814-3OMCX1OWO7G48Y3FT3WC/Big+Think+Stategy.jpg Book Thumbnails - Big Think Strategy Business leaders need bold strategies to compete. In Big Think Strategy, SCHMITT shows you how to bring bold thinking into business by sourcing big ideas and executing them. Drawing on years of advising corporate leaders on creativity and strategy development, SCHMITT explains how to bring fresh thinking into the planning process. With the tools and frameworks in this book, any leader can overcome “small think”—the inertia, risk-aversion, and narrow-mindedness that halt true innovation. Tested by executives in a diverse range of industries, the ideas and tools presented in this book will help you harness creativity in your strategic planning process—and position your firm uniquely for success. Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457827688-BSKEC1KOZGMTME53S10U/Marketing+Aesthetics.jpg Book Thumbnails - Marketing Aesthetics: the strategic management of brands, identity and image (co-authored with Alex Simonson) Going beyond standard traditional approaches on branding, this fascinating book is the first to combine branding, identity, and image in order to show how aesthetics can be managed through logos, brochures, packages, and advertisements, as well as sounds, scents, and lighting, to sell "the memorable experience." Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513174142748-WMULEF3LBUIMGXUTE7YF/Happy+customers+everywhere.jpg Book Thumbnails - Happy customers everywhere https://www.meetschmitt.com/clients-gallery daily 0.75 2017-12-20 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729599744-DA5D9ZVPFCT4J1AP7R6Q/Amex+logo+200px.png Clients Gallery https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729599744-DA5D9ZVPFCT4J1AP7R6Q/Amex+logo+200px.png Clients Gallery https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729712775-7EDLLROX93D5YRDXWSJO/Amex+logo+200px.png Clients Gallery - American Express https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513728060129-7QJEQAH17C4SC2EWQI61/Amex+150px.png Clients Gallery - American Express logo https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729712978-3KPNVCXW9W4UWNWIEHCC/AUDI+logo+200px.png Clients Gallery - Audi https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510267289392-RRO93N6FWWXVZO21350P/AMEX-Logo.png Clients Gallery https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713158-53Z1VHXC5BLI8DUY8B38/GSK+logo+200px.png Clients Gallery - GSK https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513727809890-WOSJZRJQRE7XKHZXFVP1/Amex+logo+75px.png Clients Gallery https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713403-0WJXZU517BUPJHAGZA8Z/HH+logo+200px.png Clients Gallery - Hilton https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510267089536-R0VABEYTY3WN8AL3N885/logo-absolut-big.png Clients Gallery https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713488-JCW36GL6AEKLTCENLCX3/IBM+logo+200px.png Clients Gallery - IBM https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713687-BXY8W9MEEYWBI3AMDIAH/Lilly+logo+200px.png Clients Gallery - Lilly https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713823-FT1WBFS4SG6RB0G5SID4/LVMH+logo+200px.png Clients Gallery - LVMH https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714001-1LH660JIPDCPDLYYIJSM/P%26G+logo+200px.png Clients Gallery - P&G https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714122-RF968CB6IY70MNX2XUZR/Samsung+logo+200px-2.png Clients Gallery - Samsung https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714316-GLLPZHE0CVN32QRLRSJ8/SAP+logo+200px.png Clients Gallery - SAP https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714489-1MTVZGZAA0S4NEB2KTH3/Singapore+Airlines+logo+200px.png Clients Gallery - Singapore Airlines https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714771-UPG5R1CHONP28O2J80VR/TATA+logo+200px.png Clients Gallery - TATA https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729715054-RV3EBM667B0W3SYK921P/Unilever+logo+200px.png Clients Gallery - Unilever https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729715194-VRZZ51X3RLAX831YCCK7/vodafone+logo+200px.png Clients Gallery - vodafone https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729715298-5SGAMLKSBQJF4J1OKM1A/VOGUE+logo+200px.png Clients Gallery - VOGUE https://www.meetschmitt.com/topics daily 0.75 2017-11-10 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293407066-I7J1TK9JRLK3PQ0NX8I3/Customer+and+brand+experience.png Topics - Customer and Brand Experience Customer and Brand Experience https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293407066-I7J1TK9JRLK3PQ0NX8I3/Customer+and+brand+experience.png Topics - Customer and Brand Experience Customer and Brand Experience https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293405257-8J3EYUU20T75CVBUWEP6/%E2%80%9CBig+Think%E2%80%9D+Strategy.png Topics - Big Think Strategy Big Think Strategy https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293803455-3GLP8JP5XO0KT70NRFJH/Brand+identity+and+architecture-2.png Topics - Brand Identity and Architecture Brand Identity and Architecture https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293408060-RL5QJ4F94POS6847PQZE/Customer+strategy+and+management.png Topics - Customer Strategy and Management Customer Strategy and Management https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293428613-GXZP0ECLXM1S7UHCQASH/Schmitt+Drawing+Green2.png Topics - Bernd Schmitt Drawing Bernd Schmitt Drawing https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293408338-UD9MQDMBHTD1IEBBZ6SX/Experiential+Marketing.png Topics - Experiential Marketing Experiential Marketing https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293409001-VPUDZA9FMMW7X7V6LDOE/Future+possible+worlds.png Topics - Future Possible Worlds Future Possible Worlds https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293803695-1ZPAEIPXVEY8JFFCDLRR/Innovation-2.png Topics - Innovation Innovation https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510293409533-M3F4BSZR6GRK12P63XS4/Organizational+branding.png Topics - Organizational Branding Organizational Branding https://www.meetschmitt.com/speaker daily 0.75 2017-11-10 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510276238501-P4QTLMWT5CT7BSQ6LH3E/1250px+x+800px+%E2%80%93+green2.png Speaker https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510276271271-8L1KR64WJ5E0LWOGZZOC/Schmitt_6.JPG Speaker https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510276176190-TL8UT0TZ25J9S7GFFC69/Schmitt_4.JPG Speaker https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510275938562-GCBCRJL6ACI48FME7GUA/Bernd+Schmitt.jpg Speaker https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510276131615-ZMCUKVC33V589UR708XZ/Schmitt_2.JPG Speaker https://www.meetschmitt.com/home-rover daily 1.0 2025-05-09 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508018333894-XXNFSQU9AJI46MJMM788/Schmitt+logo+new+2.png Home https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508021523912-Q0NK5E1NUBJE66JIIQUH/Schmitt+Drawing+Green2.png Home https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729712775-7EDLLROX93D5YRDXWSJO/Amex+logo+200px.png Home - American Express https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729712978-3KPNVCXW9W4UWNWIEHCC/AUDI+logo+200px.png Home - Audi https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713158-53Z1VHXC5BLI8DUY8B38/GSK+logo+200px.png Home - GSK https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713403-0WJXZU517BUPJHAGZA8Z/HH+logo+200px.png Home - Hilton https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713488-JCW36GL6AEKLTCENLCX3/IBM+logo+200px.png Home - IBM https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713687-BXY8W9MEEYWBI3AMDIAH/Lilly+logo+200px.png Home - Lilly https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729713823-FT1WBFS4SG6RB0G5SID4/LVMH+logo+200px.png Home - LVMH https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714001-1LH660JIPDCPDLYYIJSM/P%26G+logo+200px.png Home - P&G https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714122-RF968CB6IY70MNX2XUZR/Samsung+logo+200px-2.png Home - Samsung https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714316-GLLPZHE0CVN32QRLRSJ8/SAP+logo+200px.png Home - SAP https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714489-1MTVZGZAA0S4NEB2KTH3/Singapore+Airlines+logo+200px.png Home - Singapore Airlines https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729714771-UPG5R1CHONP28O2J80VR/TATA+logo+200px.png Home - TATA https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729715054-RV3EBM667B0W3SYK921P/Unilever+logo+200px.png Home - Unilever https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729715194-VRZZ51X3RLAX831YCCK7/vodafone+logo+200px.png Home - vodafone https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513729715298-5SGAMLKSBQJF4J1OKM1A/VOGUE+logo+200px.png Home - VOGUE https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457826505-116HQ3PH8NTL6YWZRU2Z/Customer+Experience+Management.jpg Home - Customer Experience Management SCHMITT demonstrates how any organization can use customer experience management (CEM) to spur growth, increase revenues, and transform the company image and its brands. This revolutionary guide introduces the five-step CEM process that you can use to connect with your customers at every touch-point. Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457826881-V34R4A9ZELAP81O661MD/Experiential+Marketing.jpg Home - Experiential Marketing, how to get companies to sense, feel, think, act, and relate to your company and brands SCHMITT's classic work that launched the experiential marketing revolution. This book demonstrates how managers can create experiences for their customers through sensory, affective and creative associations as well as lifestyle and social identity campaigns. Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457825814-3OMCX1OWO7G48Y3FT3WC/Big+Think+Stategy.jpg Home - Big Think Strategy Business leaders need bold strategies to compete. In Big Think Strategy, SCHMITT shows you how to bring bold thinking into business by sourcing big ideas and executing them. Drawing on years of advising corporate leaders on creativity and strategy development, SCHMITT explains how to bring fresh thinking into the planning process. With the tools and frameworks in this book, any leader can overcome “small think”—the inertia, risk-aversion, and narrow-mindedness that halt true innovation. Tested by executives in a diverse range of industries, the ideas and tools presented in this book will help you harness creativity in your strategic planning process—and position your firm uniquely for success. Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508457827688-BSKEC1KOZGMTME53S10U/Marketing+Aesthetics.jpg Home - Marketing Aesthetics: the strategic management of brands, identity and image (co-authored with Alex Simonson) Going beyond standard traditional approaches on branding, this fascinating book is the first to combine branding, identity, and image in order to show how aesthetics can be managed through logos, brochures, packages, and advertisements, as well as sounds, scents, and lighting, to sell "the memorable experience." Buy Book https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513174142748-WMULEF3LBUIMGXUTE7YF/Happy+customers+everywhere.jpg Home - Happy customers everywhere https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1505853467693-9FTCO5OSJC6AFBFOFXNY/Schmitt_4.JPG Home https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508020896108-BAYH0LBGUY1XIRO0DSPW/1250px+x+800px+%E2%80%93+green2.png Home https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508024540712-LIN4L1TR04WKFOUQLQEX/1250px+x+800px+%E2%80%93+green2.png Home https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508868757020-RWA8BWJW9JWKQQ27AK85/Bernd+Schmitt+I.png Home https://www.meetschmitt.com/speaking daily 0.75 2018-03-07 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510291064085-G07K6Z4D8M4EUWZU887H/Schmitt+in+the+70s Speaking https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508024540712-LIN4L1TR04WKFOUQLQEX/1250px+x+800px+%E2%80%93+green2.png Speaking https://www.meetschmitt.com/contactschmitt daily 0.75 2017-12-13 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508868225320-PCIEJUNXZ95XAA4E3B66/1250px+x+800px+%E2%80%93+green2.png ContactSchmitt https://www.meetschmitt.com/clients-1 daily 0.75 2017-12-13 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508024540712-LIN4L1TR04WKFOUQLQEX/1250px+x+800px+%E2%80%93+green2.png Clients https://www.meetschmitt.com/other-books daily 0.75 2017-12-13 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510273713530-69A23AY22DHUTDPMUNZD/CEM_pic.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510273799705-3Y7HFQ7SAA5W8Q486016/Big+Think+Stategy.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510274372612-FUA9LAANNRTOQSDO67HY/Marketing+Aesthetics.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513178599123-MEW19465VPE9CXAWMNLR/Happy+Customers+Everywhere_108x162.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510288638171-WYEVR9GAF52T6XTEX35T/HK+Sept+2016+322.JPG Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1505772434415-PKQP2YPRVSYFBGCCBXSB/showbizz_Web.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513179735324-STUBATA5DTGRTZ159M5T/Handbook_Cover.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510273737365-4IJMWY6MT2RB41JOEKCJ/Experiential+Marketing.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1513179673053-K2T94YC9YGTYRL7EYJBC/garage_pic.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510273683530-7FF1FDB4O3KVTCAJZWN7/asianconsumer_book.jpg Books https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510273522716-LS16Q92GL2ACSM023PYA/1250px+x+800px+%E2%80%93+green2.png Books https://www.meetschmitt.com/about-3 daily 0.75 2017-11-10 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508869395305-Z4J5RQCNKY3MHWYVRSS6/Customer+Experience+Management.jpg Featured Books beta https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508459157026-IASDW2L9MRNYM2G33DKC/1250px+x+800px+%E2%80%93+green2.png Featured Books beta https://www.meetschmitt.com/new-page daily 0.75 2017-12-13 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1505512066540-Z3327JE0PMAOZD9I4605/IMG_1090.JPG About https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508459157026-IASDW2L9MRNYM2G33DKC/1250px+x+800px+%E2%80%93+green2.png About https://www.meetschmitt.com/consulting daily 0.75 2017-12-13 https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1510270101926-G710Z1OPHO1ZQOSN70S0/DeathtoStock_ModernWorkshop-02.jpg Consulting https://images.squarespace-cdn.com/content/v1/59b6fd92ccc5c5d79666a53b/1508024540712-LIN4L1TR04WKFOUQLQEX/1250px+x+800px+%E2%80%93+green2.png Consulting