Bernd Schmitt heads the EX GROUP, a business consulting firm focused on customer experience and innovation.

The EX Group provides customer-focused solutions on critical business, branding and marketing issues—whether you are launching a new brand, repositioning an existing brand or looking for cutting-edge innovation.

For the EX GROUP, Schmitt has created numerous frameworks, planning tools and measurements to address any experience and innovation challenge.  For more information or to start a project, please contact

For a full list of clients,  visit this page.